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Refund Policy

Our refund terms and conditions

Last updated: November 6, 2025

7-Day Money-Back Guarantee

We offer a 7-day money-back guarantee for all new subscriptions. If you're not satisfied with GhostShorts within the first 7 days of your initial subscription, you can request a full refund.

To request a refund within the 7-day period, contact us at team@ghostshorts.com

After 7 Days

After the initial 7-day period, subscriptions are non-refundable. However, you can cancel your subscription at any time, and you will retain access until the end of your current billing period.

Cancellation Policy

  • You can cancel your subscription at any time from your account settings
  • Upon cancellation, you will have access until the end of your current billing cycle
  • No partial refunds are provided for unused time
  • Your data will be retained for 30 days after cancellation

Refund Processing

Approved refunds will be processed within 5-7 business days and will be returned to the original payment method used for the purchase.

Exceptions

Refunds will not be provided for:

  • Subscription renewals (after initial 7-day period)
  • Accounts terminated for violating Terms of Service
  • GhostCredits or one-time purchases
  • Promotional or discounted subscriptions

Contact Us

If you have questions about our refund policy or need to request a refund, please contact us at team@ghostshorts.com. We typically respond within 48 hours.